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Vondigo
Privacy Notice 2005
Vondigo is committed to protecting the privacy of our visitor's personally
identifiable information. To better protect your privacy, we provide
this notice explaining our online information practices and the choices
you can make about the way your information is used at our site.
Vondigo's
technology partner InPhonic is a licensee of the TRUSTe Privacy
Program. TRUSTe is an independent, non-profit organization whose
mission is to build users' trust and confidence in the Internet
by promoting the use of fair information practices. Because this
web site wants to demonstrate its commitment to your privacy, it
has agreed to disclose its information practices and have its privacy
practices reviewed for compliance by TRUSTe. By displaying the TRUSTe
trustmark, InPhonic has agreed to notify you of:
- What personally identifiable information
of yours or third party personally identifiable information that
is collected from you through the web site.
- The organization collecting the information.
- How the information is used.
- With whom the information may be shared.
- What choices are available to you regarding
collection, use and distribution of the information.
The kind of security procedures that are in place to protect the
loss, misuse or alteration of information under InPhonic control.
- How you can correct any inaccuracies in
the information.
What Information We Collect and How We
Use It
Personally Identifiable Information
When you place an order for products or services
we collect certain types of personally identifiable information
including (1) contact information, such as name, address, e-mail
address, and telephone number; (2) credit card and ID verification
information, such as credit card number, date of birth, Social Security
Number, and Driver's License Number, and (3) information about your
employer.
We use this information to process requests
for products and services, which includes running a credit history
check for wireless service activation. We perform a standard industry
credit check by inputting your data into the wireless carrier's
system. Once the carrier runs the check, it informs us of an applicant's
approval status so that we can either process the order where the
credit is approved or notify those applicants who have not been
approved of their status. Aside from approval status information,
we do not have access to an applicant's credit-history information.
We also use collected information to communicate
with you, such as to notify you (through e-mails and newsletters)
about updates to products, to send you order confirmations, or to
provide you with important product warranty or safety information.
In addition, we use contact information you
provide to respond to your inquiries about our offerings, and to
offer you, by means of e-mail or through our newsletter, additional
products, programs or services that we believe may be of interest
to you.
Information from IP addresses is used for
system administration, to examine overall traffic trends, troubleshooting,
etc. This information is used only in the aggregate form. IP addresses
are not linked to any personally identifiable information, meaning
the user session is tracked, but the user is anonymous.
Supplementation of Information
We may, from time to time, supplement the
information we collect online with outside records (e.g., information
from our Strategic Partners or from wireless providers) to enhance
our ability to serve you, to tailor our content to you, and to offer
you opportunities to purchase products or services that we believe
may be of interest to you.
Sharing of Your Information
Agents and contractors who have access to
personally identifiable information are required to protect it in
a manner that is consistent with this Privacy Notice by, for example,
not using the information for any purpose other than to carry out
the services they are performing for InPhonic.
To fulfill your requests for products and
services, we may need to share some of your personally identifiable
information with both the wireless provider from which you would
like to request service and the "Strategic Partner” through
which you accessed Vondigo.
More specifically, when you place an order
for wireless services, we will share names, contact information,
and other information that is necessary for the wireless carrier
to provide you with its services. The provider may use this information
for credit approval, service activation, and from time to time,
for its own marketing purposes. You should consult the wireless
providers' respective privacy policies, as this Notice does not
cover their use of your information.
Our Collection of Personally Identifiable
Information Through a Third-party Web Site
To provide you with content and service,
we have relationships with many of the best service and content
companies. As a result of these relationships, you can access InPhonic
through a third-party Web site. You can recognize most of the InPhonic
pages on these third-party sites by looking for the joint branding
of InPhonic and a third-party company. For example, if you see a
logo on the page that says "Powered by InPhonic," you
are on a co-branded page.
Whenever you provide registration information
on a CO-branded page, that data may be shared with the third-party
site through which you access InPhonic. If personally identifiable
information may be provided to such a third party, we will inform
you at the point of collection and provide you with an opportunity
to tell us not to share your personally identifiable information.
We encourage you to read the privacy policies of such third parties,
as this Notice does not cover their use of information
Live Help Function
To better serve you and respond to your questions
regarding our products or services, we also maintain a Live Help
function through which we can respond, in real time, to your questions
about our products and services. This information enables us to
understand the types of questions our users have about our products
and services so that we may continue to improve our content and
offerings.
Non-Personally Identifiable Information
We may collect certain non-personally identifiable
information about our visitors when you visit many of our Web pages
such as the type of browser you are using (e.g., Netscape, Internet
Explorer), the type of operating system you are using, (e.g., Windows
'98 or Mac OS) and the domain name of your Internet service provider
(e.g., America Online, Earthlink).
We use the non-personally identifiable information
that we collect to improve the design and content of our service
pages and to enable us to personalize your Internet experience.
We also may use this information in the aggregate to analyze service
usage.
Legal Process/Disclaimer
We may disclose personally identifiable information
in response to legal process or when we believe in good faith that
the law requires it, for example, in response to a court order,
subpoena or a law enforcement agency's request
Choices/Opt Out
If you prefer not to receive marketing information or wish to fully
deactivate your account information from us, simply let us know
by sending a letter via certified mail to Vondigo, LLC c/o Inphonic,
1010 Wisconsin Avenue, Suite 250, Washington, DC 20007 or an e-mail
to Customer Relations. Please note that even if you chose to opt
out of Vondigo's marketing, we will continue to send you important
service-related communications (e.g., order confirmation or product
safety information). However, these are not promotional in nature.
Cookies
To enhance your experience with our site, we use "cookies."
Cookies are used by your computer's browser to store your preferences.
We use both session and persistent cookies. Cookies, by themselves,
do not tell us your e-mail address or other personally identifiable
information unless you choose to provide this information to us
by, for example, registering at one of our sites.
Tracking Pixels
Tracking pixels are used to track total orders for select partners.
We use cookies to understand site usage and
to improve the content and offerings on our sites. If you set your
browser not to accept cookies, you will still be able to use our
site.
This site makes use of a technology designed
to enhance your browsing experience. The technology, provided as
a hosted service application by Fireclick ®, makes use of a
small and transparent Java applet to provide you with a faster browsing
experience. In addition, aggregate reporting information is collected
and made available to the site owner only. No personal or personally
identifiable information is gathered or used for this process. If
for any reason you do not wish to have this technology enabled while
browsing this site, please click here. A cookie will be set on your
browser that instructs the service not to start. If you have disabled
the service and wish to reactivate it, please click here. Additional
information on Fireclick's technology may be found at www.fireclick.com.
Links
In addition, our site contains links to other Web sites whose information
practices may be different than ours. Our privacy policy does not
cover these third parties' use of information. Visitors should consult
the other companies' and sites' privacy notices as we have no control
over information that is submitted to, or collected by, these third
parties.
Security
We have put in place appropriate physical, electronic, and managerial
procedures to safeguard and help prevent unauthorized access, maintain
data security, and correctly use the information we collect online.
All information submitted is protected by
our secure server, which automatically encrypts your personally
identifiable information so that it cannot be read while traveling
over the Internet.
Reviewing Your Information
If you would like to review and update or correct the personally
identifiable information that we have collected from you online,
or if no longer wish to continue your service with us, simply send
your request via certified mail to Vondigo, LLC c/o Inphonic., 1010
Wisconsin Avenue, Suite 250, Washington, DC 20007. You may also
send your request via e-mail to Customer Relations.
To protect your privacy and security, we
will take reasonable steps to help verify your identity before granting
access or making corrections.
Notification of Changes
If we are going to use your personally identifiable information
in a materially different manner from that stated at the time of
collection, we will notify you directly (e.g., via e-mail). You
will have a choice as to whether or not we use your information
in this different manner. In addition, if we make any material changes
in our privacy practices that do not affect user information already
stored in our database, we will post a prominent notice on our web
site notifying users of the change. However, if you have opted out
of communication with the site then you will not be contacted, nor
will your personal information be used in this new manner.
Contact Us
If you have any questions regarding this statement, or would like
more information on our privacy practices, please contact us at:
Feedback.
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